Concierge/Reception

24hrs Manned Security

What we offer

All our security officers are SIA licensed and vetted to British Standards BS7858 ensuring reliability and the ability to offer the highest calibre of security officer. Our service is carefully tailored to meet our clients’ exact requirements.

 

A dedicated Contract Manager is assigned to each contract and will attend site prior to commencement date to undertake a full site survey and risk assessments.

Comprehensive, bespoke site assignment instructions will be supplied for your site, with assignment logs being completed during each shift. Our security officers are trained to be both vigilant and responsive and a full training matrix is designed for each site, covering all core duties as well as standard security operating procedures.

 

Our officers are visited regularly by their Contract Managers for health and safety, welfare visits and checking that all duties are compliant as per the site assignment instructions. Site visit reports are completed on all these visits, identifying training requirements or issues that need to be raised to our client. These reports are then produced in the monthly SLA meetings.

Relief Duties

What we offer

 

We specialise in finding cover for last minute blow outs, holiday cover, contract support, lunch reliefs, sickness and all emergency covers. We aim to fulfil this with our well vetted and experienced officers. The matrix training given to our officers makes them act professionally and exhibit courteous mannerism in their line of duty. They are customer service oriented and have a strong communication skill which is second to none. As our client’s security and safety being our priority, this has been imbibed and embedded in all our officers. Some of our clients include Pace Security Services, EGS Support Services, Premier Quality Services, Rockhill Support Services and Fortitude Security Services.

Concierge/Reception

What we offer

 

Our main aim at Rhema Security Contracts ltd front of house is to provide a complete service where your needs are met to the fullest. Rhema Security Contracts Front of House personnel offers the absolute best to complement our security standing. We enhance our client's brand and businesses by optimising the customer experience. We aim to deliver a service of excellence with a hands-on personal touch.

 

Our experienced management team will complete a full evaluation of the building and its tenants and will personally match the correct reception style to the building. We know that the Front of House service is the first and lasting impression of your business.

Door Supervisors

What we offer

 

Preserving the safety of your guests and staff, while supporting
the smooth running of your venue, is the key objective for our professional door
supervisors. As the first point of contact when entering your venue door supervisors play a crucial role in creating the right impression. That is why we work closely with clients to ensure our SIA licenced door supervisors are the right fit. At Rhema Security Contracts, our door supervisors will work to strict guidelines, in accordance with your instruction, while attending to guests in a polite and professional manner.

Mobile Patrols

What we offer

 

Mobile security patrols can deliver a range of services including out-of-hours patrols and unlocking/locking of your premises. You have complete control of the service that you require. At Rhema Security Contracts, our team keep detailed records of their activities, documenting everything with photographs. Our mobile patrol security officers can communicate with our 24-hour control room, should they need help or assistance.